Multi-Tenant IP PBX Software: Many Tenants, One Platform

Multi-tenant IP PBX software runs many independent business phone systems, called tenants, on a single software instance. Each tenant has its own extensions, numbers, IVR, users, and reports, while the service provider manages the shared platform, carriers, and billing centrally. HoduPBX is built around this model for providers and enterprise groups that host voice for many customers or entities.

HoduPBX partitions every tenant at the configuration and data level. Extensions, dial plans, DIDs, recordings, call records, and reports belong to one tenant, and role-based access means tenant users and administrators can only see their own information. Your platform team keeps a consolidated view across all tenants.

It is designed for organizations that run voice for many customers or entities at once: ITSPs and VoIP providers, managed service providers, ISPs and telecom operators, and large enterprises that give each subsidiary, brand, or region its own phone system.

Yes. Each tenant can have its own administrators who add users, manage voicemail, and change IVR menus, queues, and business hours for their organization. Those changes apply to that tenant only, and your team retains full oversight from the platform level.

Yes. Prepaid and postpaid billing can be set tenant by tenant, with your own rate plans, multi-currency invoicing, low-balance alerts, and payment gateway integration with PayPal, Stripe, and CCAvenue. Resellers can bill their sub-tenants under the same rules.

Yes. HoduPBX supports a platform, reseller, and tenant hierarchy. Resellers create and manage their own sub-tenants, set their own rates, and operate under their own brand, while you keep control of the underlying platform. Partners can start through the HoduSoft partner program.

Yes. The multi-tenant architecture lets MSPs, ISPs, ITSPs, and other service providers run hosted PBX services for many clients under their own brand from a single platform. Providers can also add their logo and brand assets to the tenant portal, so every tenant signing in sees the provider they buy from.

Yes. HoduPBX supports BYOP (Bring Your Own Provider). You can assign dedicated SIP trunks to specific tenants, share a carrier pool across the platform, or combine both, with least cost routing selecting the best route for each call.

Each tenant provisions its own phones. Supported IP phones from Yealink, Grandstream, Fanvil, Snom, and many other brands register over SIP and pull their settings through auto provisioning, using templates set per tenant. Large rollouts across many customers and sites happen tenant by tenant from their own portals rather than phone by phone.

HoduPBX is sized to your tenant mix during planning, and it grows by adding resources as tenants and extensions increase, without moving customers to a new system. Per-tenant limits on channels, extensions, and concurrent calls keep capacity predictable, so one tenant’s peak hour does not affect another’s calls.

Yes. HoduPBX runs in the cloud, in your own data center, or in a hybrid of both. Hybrid deployments let you place tenants with data residency requirements on-premises while others run in the cloud, all managed from one portal.

HoduPBX comes with PayPal, Stripe, and CCAvenue payment gateway integration ready to use. Tenants receive invoices in their portal and pay directly through the gateway, and every transaction flows into billing reports. APIs let you pass payment records to your own accounting systems.

Yes. HoduPBX supports STIR/SHAKEN call authentication to help combat caller ID spoofing, and Single Sign-On with Google and Microsoft accounts.