HoduPBX runs extensions, routing, provisioning and billing from one administration portal. Deploy it on cloud, on-premise or hybrid, single-tenant or multi-tenant, and keep the carriers, numbers and IP phones you already have.
Trusted by organizations on six continents
Awards and recognition
Capterra Shortlist 2026 
Software Advice Front Runners 2026 
GetApp Category Leaders 2025 
Software Suggest 
Globee Awards 2023 Gold Winner – Information Technology 
Unified Communications Product of the Year 2023 
Internet Telephony Excellence Award 2023 
NXTGEN BPO Confex and Awards 2023 
CIO Insider – Top 10 UC Providers 2023 
Digital.com Best Telemarketing Software 
Indian Achievers Award 2021 
Customer Contact Center Technology Award 2021 
UBS Forums Why enterprises standardise on HoduPBX
HoduPBX is a full-stack enterprise IP PBX platform, trusted by global enterprises, telecom operators, managed service providers, healthcare groups, financial institutions and distributed teams. It modernizes business voice while protecting what you have already invested in, so your SIP trunks, your numbers and your supported IP phones all stay exactly where they are.
One identity, every endpoint
An employee starts the day at a desk phone, takes the next call from the car and finishes it in a browser. One extension, one presence status and one voicemail box follow them the whole way, and colleagues only ever need the number they already know.
Auto-provisioned over SIP and configured remotely, not desk by desk.
The same extension rings on cellular or Wi-Fi, with encrypted calling.
WebRTC in the browser, with nothing to install and no hardware to ship.
Face to face on the same extension, with the written follow-up attached.
Inside the platform
Extensions, auto-attendants, provisioning, carriers and billing all run on the same enterprise IP PBX software. One administration portal, one set of permissions, and one set of numbers that still reconciles when the operation spans several countries.
The administration console
Tenants, extensions, routing, provisioning and trunk health live together in a single portal. A change that used to need three systems and a spreadsheet now takes one login, and every administrator sees exactly what their role permits.
Where automation earns its place
HoduPBX automates the three points where a caller usually waits. It answers and directs the call before a person is involved, it keeps the conversation connected while it is live, and it turns what happened into a record your teams can act on. All of it runs on the same platform and the same administration portal.
01Before the call connects
A professional greeting answers day or night, business hours and holidays route themselves, and nested menus send each caller to the department, language or priority they asked for. Nobody is transferred three times to reach the right desk.
A greeting answers day or night, and nested menus send each caller straight to the right team.
02While the call is live
Calls keep connecting when a route or network link drops, queues announce the wait, and colleagues see who is free before they transfer. Your people spend the call talking rather than chasing a line.
Failover keeps calls connecting, queues announce the wait, and presence shows who is free.
03After the call ends
Recording, rating and invoicing happen inside the same call path, so compliance and finance work from the log your operations team already uses. One source, three audiences, no reconciliation.
Recording, rating and invoicing happen in the same call path, so every team works from one log.
Watch it running
A short walkthrough of the product, from the first screen an administrator opens to the reports the leadership team receives.
If you would rather ask questions as you go, you can book a live demo with a specialist.
Build your enterprise phone system
Great enterprise IP PBX software shapes itself around the estate it joins. Start with the endpoints your people actually use, choose the deployment your security team endorses, then add the tenancy, routing, billing and reporting layers your teams will work in. Every capability listed here is part of the platform, whichever combination you choose.
A desk phone at head office, a mobile on the road and a browser at home all answer the same extension. Voice, video, messaging and presence come from one platform, so collaboration needs no second product and no second invoice.
Data residency is one of the first decisions an enterprise makes, and HoduPBX gives you a clear answer to it. Cloud, on-premise and hybrid deployments all carry the complete platform, with single or multi-tenant control and geo-specific hosting wherever regulation calls for it.
Create the tenant, assign the extensions, provision the phones and set the routing rules in a single pass. Multi-tenant deployments isolate each customer’s users, numbers and reporting while one administrator manages the platform.
Your voice team owns the routing rules and adjusts them the moment conditions change. Menus, business hours, skills and priority all feed the same decision, and failover keeps calls connecting when a route or link drops.
Usage is tracked, rated and invoiced inside the platform. For operators and multi-tenant groups that removes a whole system from the stack, and for enterprises it turns telecom spend into a number finance can verify line by line.
Your CRM stays the system of record and your carriers stay your carriers. Standard connectors handle the common stack, and the open REST API covers whatever is specific to your business.
Procurement tends to ask the same three questions in the same order. Who can get in, what gets logged, and where does the recording live? Access control, encryption and audit logging are all configured to your framework during implementation.
A supervisor needs the queue as it stands this minute, while the executive team needs the quarter. Both views come from the same trusted data, with custom KPIs and scheduled exports delivering each audience the numbers it relies on.
Sector by sector
A hospital and a telecom reseller each define a good day in their own way, with different endpoints, different retention rules and different numbers on the monthly report. We configure the tenancy model, the recording policy and the integrations around your sector during implementation, so your teams start from a setup that already fits.
Why HoduPBX
Every voice estate is distinctive, and the platform should meet it on those terms. Four things tend to decide the evaluation: how well the platform adapts to your sites, how quickly you reach someone at any hour, whether you can prove the fit before you commit, and the calibre of the people you deal with along the way.
We adapt the tenancy model, routing, provisioning and billing to the way your sites already run.
You reach a technical specialist at any hour of the day, in every time zone you operate in.
Bring your real call flows and carriers, and watch how the platform copes with your environment.
Whatever you bring us, you speak directly to people who understand the system end to end.
Security, residency and audit
In regulated sectors, three questions carry the most weight: where the recording is stored, who is able to reach it, and how you demonstrate both six months later. HoduPBX puts all three answers in your hands, because the platform runs on infrastructure you control.
Data residency
On-premise and private-cloud installations keep call records, recordings and configuration inside your own perimeter, and geo-specific hosting anchors them to a chosen jurisdiction. You define the retention periods and residency rules, so the platform reflects your governance policy precisely.
Run it on cloud, on-premise or hybrid, and set the retention and residency rules yourself.
Platform controls
Encrypted recordings, voice logging on every call and role-based access apply across the whole estate, and audit trails turn the archive into something a compliance officer can actually search when a dispute lands on their desk.
Encrypted recordings, full voice logging and audit trails make the archive searchable.
Certified processes
A risk assessment looks as closely at the vendor as it does at the software. Our information security and quality management systems are independently certified, so your team has documented answers in hand before the first workshop begins.
Our information security and quality management systems are independently certified.
Access controls, audit trails, retention and residency are scoped to your regulatory framework during implementation, and deployment flexibility lets you align the platform closely with your obligations. Confirmation that a particular framework is met remains your organisation’s determination.
Fitting your stack
A move to HoduPBX is one project, and it keeps the investments you have already made. Your carriers remain your carriers, your published numbers remain your numbers, and supported IP phones register over the network you already run.
Bring your own trunk, or add routes and let least cost routing choose the cheapest one per call.
Supported IP phones, softphones and browsers all register to the same platform.
Account history appears beside the call, and call outcomes are written back automatically.
Messaging runs on the numbers you already publish and reports alongside voice.
We connect the internal systems that only your organisation runs.
Your IT and automation teams get open REST access to the platform.
Migration
Copper lines and legacy PBX hardware are being retired across major markets, and moving does not mean starting over. Our migration framework keeps every team reachable while extensions, routing and voicemail move across, whether you are moving off legacy on-premise hardware or another cloud platform.
Week 1
Our engineers go through your existing trunks, gateways, numbering plan and IVR call flows before anything is touched.
Weeks 1–3
We build tenants, extensions, routing and integrations alongside your live system, then import your numbering plan using mapping you approve.
Weeks 3–4
Your configured environment is tested end to end: call flows, provisioning, failover and reporting, verified with your team in the room.
Timeline set by you
HoduPBX and your legacy system run in parallel, so sites that have not migrated yet stay live on the existing infrastructure. You set the pace.
Ongoing from cutover
Support is active throughout go-live, with direct escalation to the technical team for any configuration question in the first weeks.
Customer stories
A few examples of how the platform has been configured in the field. Each one sets out what the operation needed, what we deployed against it, and what changed once the work was finished.
Working with HoduSoft since 2017 has been an incredible journey. Heinz Vollmer, CEO, YAXXA
We are very satisfied with the cost-efficient application and solutions. Antonio Palacios, CEO, Telnorm
A fruitful relationship, with amazing products and innovative solutions. Aman Nick, CEO, The Telephony Co.
After go-live
Support runs 24×7 from Ahmedabad, Denver and Ontario, staffed by the engineers who build and maintain the platform. Every deployment gets a named contact, an escalation path agreed up front, and training for your administrators and your end users.
Our engineers cover support around the clock from three regions, and every deployment has a named contact.
Ownership
HoduPBX is deployed onto infrastructure you control, whether that is your own data centre, a private cloud or a managed environment. Your call records, recordings and configuration stay inside that perimeter, and the same platform and capabilities apply however you choose to run it.
The platform runs on infrastructure you control, with your data inside your own perimeter.
Whether you are retiring a legacy PBX, launching hosted voice services or bringing several sites under one numbering plan, you get the flexibility, control and enterprise-grade features to support the business today and as it grows.
Frequently asked questions
These are the things IT, voice operations and procurement tend to raise before anyone gets to features. If your question is not here, that is a good reason to get us on a call.
It is a phone system that runs over your IP network instead of dedicated telephony hardware, built for organisations with many users, several sites and more than one country to answer to. What makes it enterprise-grade is the depth underneath: multi-tenant architecture, remote provisioning for thousands of endpoints, on-premise and hybrid deployment for regulated markets, and an open API layer that connects to the CRM, ERP and BI systems you already run.
A traditional PBX ties users to hardware in a building. Enterprise IP PBX software gives each person one extension that follows them to a desk phone, a mobile app or a browser, and adds the things a PBX card never could: auto provisioning, multi-tenant control, built-in billing, video and messaging on the same number, and reporting that covers every site at once. Adding a location becomes a configuration task rather than a capital project.
Yes. Cloud, on-premise and hybrid are all supported, and all three carry the full feature set with no capability trade-off. On-premise keeps call records, recordings and configuration inside your own infrastructure. Hybrid combines on-premise processing with cloud-based access for remote users, which suits organisations balancing residency rules against a distributed workforce.
Yes. Remote users work from the HoduPhone mobile app or a browser-based WebRTC webphone with nothing to install, on the same extension and the same voicemail box as the people on site. Presence, transfer, conferencing and reporting all behave identically, so the location of a colleague stops being something anyone has to think about.
Yes. The platform is available as a white-label enterprise IP PBX solution for telecom operators, managed service providers, internet service providers and BPO firms that want to sell hosted voice under their own brand. That covers full UI rebranding, isolated tenants and sub-tenants, independent configuration, billing and reporting per tenant, and open API access for provisioning. Our partner team handles accreditation and onboarding.
In most cases, yes. Supported IP phones register to HoduPBX over your existing network using SIP, and auto provisioning configures them remotely rather than desk by desk. You bring your own SIP trunk rather than being tied to one supplier, and you can add further carriers so least cost routing picks the most economical route per call. Your published numbers stay published.
One numbering plan covers every site, and each location keeps its own routing, business hours and language handling underneath it. Extension dialling works between countries without a toll charge, geo-specific hosting anchors data where regulation requires, and reporting rolls the whole estate into one view while still breaking out each site.
It is included. Prepaid and postpaid models run side by side, usage is rated as calls happen, and invoices are generated in the currency each customer pays in. Least cost routing selects the cheapest available carrier per call, and low-balance alerts fire before a tenant runs dry. For operators that removes a second system from the stack; for enterprises it turns telecom spend into a figure finance can verify.
The same platform runs a fifty-person office and a service provider managing thousands of tenants. What changes between them is configuration, not the product. Adding extensions, sites or tenants does not require re-architecting the deployment, and high-availability clustering carries peak traffic without degrading call quality.
It starts with an audit of your trunks, gateways, numbering plan and IVR flows. We then build the new environment in parallel with your live one, test it end to end with your team present, and cut over site by site at a pace you set. Both systems stay reachable during the transition, so internal teams and customers notice nothing.
24×7 support with direct access to technical and onboarding specialists by phone, email and live chat, plus a named account contact and a defined escalation path for anything that needs the engineering team. Support is staffed from three regions, so the time zone you call from does not change the answer you get.
Pricing depends on the number of extensions, the deployment model, the tenancy structure and the modules you switch on, so we quote against a real configuration rather than a list price. Tell us your sites, extension count and carrier setup and you will get a figure you can take to procurement, along with a clear view of what sits inside the licence and what does not.
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