HoduCC Call Center Software optimizes inbound/outbound calling with predictive, preview, progressive, and auto dialers. Moreover, it offers multi-tenant/single-tenant flexibility for any scale.
Call Center Software
Predictive, Productive, Profitable
Deliver exceptional customer service with powerful dialer technology for inbound and outbound calls. Advanced automation makes every phone interaction proactive and efficient.
Let's shape exceptional customer journeys together.
Leading companies rely on us to truly understand their customers
Fuse Automation with Innovation to Inspire a Deeper Connect
Surpass expectations with intelligent calling processes. Award-winning dialers and tools streamline operations for deeper customer connections.
HoduCC Contact Center Software: Supreme Strength Revealed
5000+
Concurrent Calls
2500+
Seats
Attractive
UI/UX
Third Party
Integration
Product
Customization
Robust
& Secure
Enhance Customer Experience with Intuitive Phone Support
- Predictive Dialer
- Multi-level IVR
- Call Recording
- WebRTC Phone
- WFH Features
Key Highlights – Call Center Software
Looking for an easy-to-set-up, maintain, & use call center software? Get your hands on HoduCC today.
Add-On Modules – Power Up Your Calls
Quality Analysis
Empowers supervisors to monitor the performance of customer service representatives through an in-built form builder that can be customized based on different campaigns and performance criteria.
IVR & Agent Survey
Once the conversation between the customer and agent is complete, the agent can take a survey manually or transfer the call to an IVR (Interactive Voice Response) Survey.
SMS Broadcasting
Create SMS campaigns and easily broadcast targeted messages to customers through an efficient and smooth SMS broadcasting functionality.
Voice Transcription (Recording & Voicemail)
High-precision speech recognition system transcribes calls, boosting agent productivity. Allows for easy analysis and auto-capture of important data.
Integrations
CRM Integration
SMS Integration
Experience the Difference with Our Feature-Rich Advanced Call Center Solution
Transform calling with advanced dialers at reduced costs. HoduCC delivers proactive, personal phone support.
Mete Gonenc
CTO, Eurotel Bilgi ve İletişim Sistemleri
HoduPBX is working like a charm. Especially very happy with the queue strategies and timeouts after our tests. That will make our team much easier and covers our expectations more and more over time.
Jan 22, 2025
This PBX makes it possible to us to give to customers the best resource they needed a PBX, we can have companies which are geographically distributed and can use MPLS or Internet Connections over 4G connection to be able to talk if their customers or between team mates or customers, and you have the best support team at your services.
Jan 22, 2025
We have been using HoduCC and specially like the Webphone build in WebRTC. It saves cost of IP Phones. The important thing is, there is always support provided as and when required.
Frequently Asked Questions
HoduCC offers Predictive, Preview, Progressive, Auto, Manual, and Promotional dialers to suit different outbound calling strategies.
It auto-places calls ahead of agent availability so agents spend their time talking to connected customers instead of waiting or manually dialing.
Preview Dialer lets agents review customer data before the call connects; Progressive Dialer connects the call automatically the moment an agent becomes available.
Yes, agents can make and receive calls directly from the browser via the WebRTC Phone without additional hardware.
Yes, HoduCC includes WFH (Work From Home) features so agents can work securely from anywhere with an internet connection.
Yes, HoduCC handles both inbound and outbound call center operations from a single unified platform.
Yes, HoduCC supports third-party SIP trunk integration alongside its own telephony options.
Live call monitoring, barge-in, whisper coaching, and real-time analytics dashboards for supervisors.