Send automated voice calls, bulk SMS and WhatsApp campaigns from a single console. Build the message once, schedule it, and reach an entire contact list in minutes, with multi-level IVR responses, per-contact personalization and delivery reporting on the same screen.
Powering customer outreach on six continents
Awards and recognition
Capterra Shortlist 2026 
Software Advice Front Runners 2026 
GetApp Category Leaders 2025 
Software Suggest 
Globee Awards 2023 Gold Winner – Information Technology 
Unified Communications Product of the Year 2023 
Internet Telephony Excellence Award 2023 
NXTGEN BPO Confex and Awards 2023 
CIO Insider – Top 10 UC Providers 2023 
Digital.com Best Telemarketing Software 
Indian Achievers Award 2021 
Customer Contact Center Technology Award 2021 
UBS Forums One campaign, every channel
An outage notice needs a call people pick up. The payment reminder that follows is better as an SMS. The confirmation belongs in WhatsApp, where the thread already is. All three run off the same list and the same scheduler, so someone reached on Tuesday does not get dialed again on Thursday.
Automated call plays the outage notice in the customer's language, generated by text to speech that morning.
Recipient presses 2 to report the fault. The response is logged against the contact and the call transfers to an agent.
Everyone who did not answer receives a text with the restoration window and a reference number.
Restoration confirmed on an approved template to opted-in contacts. Replies land with an agent in HoduCC.
The platform
Contact lists, message building, scheduling, delivery and reporting run on the same broadcasting software: one set of contact records, one administration console, and one set of numbers that reconciles at the end of the month.
Campaign console
Finding out a message did not land by reading yesterday’s report is too late. Running, scheduled and finished campaigns sit in one list, the live ones with counters ticking, and you can pause, throttle or stop any of them from that screen.
Campaigns
Each campaign carries its own list, caller ID, calling window, retry policy and suppression, so a promotion never inherits the settings of an outage alert.
AI in HoduBlast
The platform does the repetitive outreach without help. AI is useful at three points: shaping the message before it goes out, handling a reply when one comes back, and making sense of the results afterwards.
01Before the send
Text to speech turns a typed script into a natural-sounding message in multiple languages, so a campaign whose content changes daily does not wait on a recording session. Merge fields carry each contact’s own name, amount and date into that message.
Text to speech voices the message in multiple languages, with merge fields per contact.
02During the campaign
A multi-level IVR turns a one-way announcement into something recipients can respond to on the keypad, and a keypress can transfer the live call straight into an agent queue with the account context already on screen.
IVR keypresses, bot replies and transfer to a live agent with context attached.
03After it finishes
Responses are classified by intent, sentiment is flagged across replies, and campaign scoring covers everything that went out rather than a sampled handful. Follow-up lists build themselves from who pressed what.
Responses classified by intent, sentiment flagged, follow-up lists built automatically.
See the product
Four minutes end to end: a contact list imported and segmented, a voice message generated with text to speech, an IVR branch with a real keypress action, concurrency and calling windows set, and the report the campaign produces. Recorded on a working HoduBlast deployment.
Prefer a live walkthrough? Book a demo with a broadcasting specialist.
Who HoduBlast is built for
A utility calling a district about an outage and a BPO running eleven campaigns for three banks need different things from the same product. Both are settings on one platform, not separate purchases. Pick whichever is closest to yours.
Outage notices, restoration updates and maintenance windows reach every affected customer at once, segmented by area, feeder or service so nobody outside the fault gets called. A keypress path lets anyone who needs an agent get one without redialing.
EMI notices, due-date reminders and collections calls carry the customer’s own amount and due date, with an opt-out and a transfer-to-agent branch built into every call. Suppression, calling windows and the audit trail are enforced by the platform rather than by a process document.
Every client gets its own tenant: separate contact lists, suppression, templates, campaigns and reports, with nothing visible across the boundary. Your operations team still runs the whole floor from one console, and a new account is provisioned rather than procured.
Provision customers as tenants on your own HoduBlast platform, price on concurrent calls, and give each customer their own administration and reporting without giving up control of the platform or the trunks underneath it.
By industry
A utility counts how fast a notice reaches a district; a lender counts promises to pay. One is bound by calling hours, the other by consent. Channel mix, suppression rules and integrations are set for your sector during implementation rather than left for you to work out later.
Why HoduBlast
Four questions usually decide whether an outreach platform fits or fights you: what a bigger list costs, where it is allowed to run, how far it bends to your process, and what happens when volume doubles. Here is where HoduBlast stands.
Licensed on concurrent calls, not per message. A bigger list takes longer, not more budget.
Cloud, on-premises or hybrid on one code base. Your records and logs stay where you decide.
Customization, integration and API access are standard, not an enterprise-tier extra.
Deployments run 5,000+ concurrent calls today. Growth means adding tenants, not changing product.
Every layer above runs on the deployment you choose. Nothing is held back for a hosted tier.
Security and compliance
Reaching a large audience is the easy part. Staying inside consent, calling-hour and do-not-call rules is what decides whether a program survives its first year, and most evaluations stop at one question: where does the contact data live?
Data residency
Deploy on cloud, on-premises or hybrid to align the platform with your business, security and compliance needs. On-premises and private-cloud installs keep contact records, consent state and campaign logs inside your own environment, under your own retention and residency policy.
Cloud, on-premises or hybrid deployment, with contact records kept under your own retention policy.
Consent controls
Global and per-tenant do-not-call lists are scrubbed at launch rather than afterwards, and an opt-out collected on any channel writes back to one suppression list that the next campaign honors automatically. Calling windows stop sends outside permitted local hours, including when a list spans time zones.
DNC scrubbed at launch, opt-outs written back to one list, calling windows enforced per region.
Platform controls
Every attempt, outcome and opt-out is logged and exportable, so the evidence a regulator or an enterprise client asks for already exists rather than being reconstructed. Answering machine detection keeps the record honest about what a contact reached actually means.
Every attempt, outcome and opt-out logged and exportable, per campaign and per tenant.
These controls support your compliance program. They are not legal advice, and obligations under TCPA, GDPR and local telecom rules remain yours.
Integrations
Your CRM stays the system of record and your trunks stay your trunks. HoduBlast connects to what is already running across customer management, telephony and messaging gateways, and contact list management is built in for teams that prefer to keep everything on one platform.
Multiple providers connected at once, with route selection per campaign and failover.
Approved templates and consent state, held against the contact record.
Your existing carriers, your numbers, your routing.
Pull contact lists and push responses so campaigns run off live data.
Continue a broadcast as a real conversation with an agent.
Programmatic access for provider and enterprise IT teams.
Customer stories
Most of our customers have been with us for years rather than months, and a fair few started with one product and added others. Here is what a few of them say about the work.
We've been working with HoduSoft since 2017, and it has been an incredible journey. A big thank you to the support team for always prioritizing our needs and helping us at a moment's notice. Heinz Vollmer, CEO, YAXXA
We are very satisfied with the cost-efficient application and cost-efficient solutions, and grateful for the support, trust and opportunity to develop on the platform. Antonio Palacios, CEO, Telnorm
I am very happy that we are connected with HoduSoft. It's been a fruitful relationship over the past two years. Thank you for the amazing products and innovative solutions. Aman Nick, CEO, The Telephony Co.
Implementation
Nobody moves their outreach over a weekend. List sources, suppression rules, carriers and reporting get mapped and rebuilt first, then campaigns cut over in waves while your current process keeps running alongside.
Channels, list sizes, concurrency, carriers and compliance requirements.
Tenants, campaign rules, calling windows, suppression lists and reporting.
SIP trunks, SMS gateways, WhatsApp Business and your CRM.
Pilot campaign, AMD accuracy, delivery rates and suppression verified.
Cloud, on-premises or hybrid go-live, by campaign or by tenant.
Reports and keypress data used to tune timing, message and list quality.
Support
Support is 24×7 and handled in-house by HoduSoft’s own engineering team across Ahmedabad, Denver and Ontario, not an outsourced first line. Every deployment has a named account contact, a defined escalation path, and onboarding and training for the administrators and campaign managers who will run it.
24×7 support from HoduSoft’s in-house engineering team, with a named account contact and a defined escalation path.
Commercial model
HoduBlast is licensed software deployed on your infrastructure. Licensing is scoped to deployment type, concurrent calls, channels and integrations, and is quoted against your operation rather than taken from a public price list.
Licensed software on your infrastructure, scoped to deployment type, concurrent calls, channels and integrations.
Frequently asked questions
The questions operations, compliance and procurement raise in the first meeting, answered properly. Anything not covered here is a good reason to book a demo.
It sends one prepared message to an entire contact list at once, across voice calls, SMS and WhatsApp, without an agent placing each call or typing each text. You upload a list, build the message, set the rules and schedule the send. HoduBlast adds multi-level IVR inside the call, text to speech, per-contact personalization, answering machine detection, suppression handling and live reporting on the same platform.
Deployments run at 5,000 or more concurrent calls. The practical ceiling on any given day is whatever your SIP trunk capacity supports. Concurrency limits are set per campaign and per tenant, so a promotional broadcast never consumes the capacity reserved for outage alerts or collections.
On concurrent calls rather than per message or per contact. You choose the concurrency tier that matches your trunk capacity, and campaign volume can grow inside that tier without the unit economics changing. Sending to a larger list changes how long a campaign takes, not what it costs per contact reached. Licensing is scoped to deployment type, concurrent calls, channels and integrations, and quoted against your operation.
Voice broadcasting places automated calls that play a recorded or text to speech message and can accept keypress responses through an IVR tree. SMS broadcasting sends text to the same list with delivery receipts, but no in-message interaction beyond a reply. Voice suits urgent and interactive messages, SMS suits short referenceable ones, and most programs use both in sequence on the same contact list.
Yes. Type the script and HoduBlast generates a natural-sounding voice message, including in multiple languages. It is the fastest way to run a campaign whose content changes daily, and it removes the studio step from multilingual broadcasts entirely.
Yes. Any column in your contact list can become a merge field, including first name, account number, balance, appointment date and reference number. The value is substituted per contact in both spoken and written messages, so one campaign produces a different message for every recipient.
Yes. Build a multi-level IVR tree into the broadcast, map each keypress to a response, and the report shows what recipients chose. A keypress can also transfer the live call to an agent, so a survey can turn into a conversation where that is useful.
Yes. Answering Machine Detection identifies voicemails and answering machines automatically, so the appropriate message is left and a machine is not counted as a contact reached. That distinction matters as soon as anyone reports on campaign effectiveness.
Do-not-call lists are scrubbed at launch rather than afterwards, opt-outs collected on any channel write back to one suppression list, and calling windows are enforced per region including where a list spans time zones. Every attempt and outcome is logged for audit. How these controls are configured against TCPA, GDPR or local telecom rules is decided with your compliance team during implementation.
Yes. Set a date, time and time zone, or configure a recurring broadcast that repeats without anyone starting it. Scheduled campaigns respect the same concurrency ceilings, retry rules and calling windows as immediate ones.
Yes, where HoduBlast runs alongside HoduCC. Replies to a broadcast route into the contact center and land with an agent, so a promotional message can turn into a sale without the customer switching channels or repeating themselves.
Cloud, on-premises and hybrid deployment are all supported, in single-tenant or multi-tenant configuration. On-premises matters where data residency or telecom licensing requires the platform to sit inside your own infrastructure, which is a point of difference from broadcasting platforms offered as cloud only.
Yes. Multi-tenant deployment gives each client or business unit isolated contact lists, suppression, campaigns and reporting on one platform, while your operations team administers the whole floor from a single console. A new client is provisioned rather than procured.
Yes. Delivery, answer, keypress and failure counts update while the campaign runs, alongside cost per contact reached, and every report exports per campaign and per tenant. Campaigns can be paused, throttled or stopped from the same screen.
Voice, SMS and WhatsApp campaigns on one platform, with concurrent-call licensing, consent controls and personalization built in, deployed on cloud, on-premises or hybrid infrastructure by a vendor serving enterprises and service providers since 2015.
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