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Cloud Fax Solution

Email to Fax and Fax to Email, Built Into HoduPBX

Send faxes from email, the HoduPhone app or a web portal, and receive them as PDFs in your inbox or on a fax machine. HoduPBX Fax adds a cover page, delivery alerts and a downloadable record to every fax.

Built for

  • Healthcare
  • Insurance
  • Financial services
  • Legal
  • ITSPs and MSPs

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Tell us how many extensions you run and who needs to fax. We’ll show HoduPBX Fax against your own setup, not a generic tour.

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5,000+Concurrent calls
2,500+Seats
350+Customers since 2015
55+Countries

Trusted by organizations on six continents

Awards and recognition

Capterra Shortlist 2026
Software Advice Front Runners 2026
GetApp Category Leaders 2025
Software Suggest
Globee Awards 2023 Gold Winner – Information Technology
Unified Communications Product of the Year 2023
Internet Telephony Excellence Award 2023
NXTGEN BPO Confex and Awards 2023
CIO Insider – Top 10 UC Providers 2023
Digital.com Best Telemarketing Software
Indian Achievers Award 2021
Customer Contact Center Technology Award 2021
UBS Forums

How Cloud Fax Works

Fax In, Fax Out: How HoduPBX Handles Both

Online fax software lets a business send and receive faxes without owning or maintaining a fax machine. With HoduPBX Fax, your team sends from tools they already use, and the recipient can collect the fax on a fax machine or in the HoduPBX portal. Nobody on the other end has to change equipment.

Behind every fax is a simple setup. A SIP trunking number is linked to a fax service or an extension, the tenant is enabled to dial out, and each extension is switched on for fax. From there, who can send, where they can send and who receives are all decided by the rules you set.

Key highlights

  • Send by email (Email2Fax) from Outlook, Gmail and other mail providers
  • Send from the HoduPhone app (App2Fax) or the web portal (Web2Fax)
  • Receive faxes as email attachments (Fax2Email)
  • Every fax carries a cover page with sender, page count and your message
  • Get a success or failure email for every send
  • Download any sent or received fax from the fax report

Why HoduPBX

Why Run Cloud Fax on HoduPBX

HoduPBX Fax gives businesses, providers and their teams a faster, tidier way to fax, with control at every level.

Fax inside your phone system

Fax runs on the same HoduPBX platform as your extensions and numbers, so there is no separate fax product to manage.

HoduPBX — Fax serviceActive
6Fax numbers
1,240Fax-enabled extensions
318Faxes today
3Failure alerts sent
Fax numberMapped toModeStatus
+1 212 555 0140Fax serviceFax serviceFax onlyActive
+1 212 555 0172ExtensionExt 1042Fax & voiceActive
+1 646 555 0118ExtensionExt 2210Fax & voiceActive
+1 312 555 0194Fax serviceFax serviceFax onlyActive
100%Faxes logged with status
Up to 60%Lower fax running costs
98%First-attempt delivery success
Under 2 minFrom send to delivery confirmation email
1Platform for fax, voice and extensions

Core Capabilities

Powerful Cloud Fax Features Inside HoduPBX

Multi-File Faxes

Attach several files to one email. HoduPBX merges them into one fax. Supports .doc, .jpeg, .png and .pdf.

Cover Page & Header

Add a cover page with sender, company, page count and comments. Set a fax header per extension.

Fax & Voice, One Number

Map a fax number to an extension and HoduPBX checks each incoming call for fax.

Multiple Recipients

Add several email addresses to one fax service so every fax reaches everyone who needs it.

Success and Failure Alerts

Choose which delivery emails go out, and whether they carry the fax attached.

Fax Reports

See sender, receiver, status, reason, tries and page count for every fax. Download the file.

One-Tap Resend

Resend any fax from the app’s fax history, whether it succeeded or failed.

Fax Routing

Map DID numbers to fax services or extensions and configure where incoming faxes should go.

Industries and compliance

Cloud Fax for Enterprises that Run on Documents

Many industries still exchange documents by fax. HoduPBX gives admins the controls to decide who can send, where they can send and how every fax is recorded, so each team works within its own rules.

Healthcare

Secure medical & research records transfer

Send and receive referrals, forms and reports by email or app. Every fax is logged with status and page count, and each file can be downloaded.

Insurance & Financial services

Keep confidential client information secure

Fax forms and supporting documents from Outlook or Gmail. Several attachments merge into one fax, and the cover page carries your company name.

Legal & Government

Safe transfer with end-to-end encryption

Send notices, forms and filings. Each fax is recorded with sender, receiver, status, time and page count, and admins control who can send and where.

ITSPs and MSPs

Fax you can bill per tenant

Assign a fax service, numbers and a dedicated rate plan to each tenant. Charges for sending and receiving follow the plan you configure.

What Keeps Every Fax Controlled

Fax access controlsControl whether fax sending and receiving is enabled for individual extensions.
Approved sendersSender IPs added to the ACL list authorizing incoming faxes
Destination rulesA Fax Dial Rule Group limits which numbers can be faxed
Fax recordsSender, receiver, status, reason, time and page count logged
Tenant-level permissionsEnable outbound faxing and define applicable rule groups
Sender verificationTenant ID & extension required in the subject line, or sending fails with a notice

Behind the platform: A team dedicated to creating simple products that solve complex communication needs.

Integrations

Connect Fax to Systems You Already Run

HoduPBX Fax connects to the email, mobile, web and telephony pieces your team already uses. Everything below is part of HoduPBX.

Email

Email2Fax and Fax2Email

OutlookGmailOther mail providers

Mobile

App2Fax from the HoduPhone app

HoduPhone appApp StoreGoogle Play

Web

Web2Fax from the HoduPBX portal

HoduPBX web portalLeft-menu Web2Fax

Telephony

Numbers, routing and extensions

SIP trunking numberFax servicesDIDsExtensions

What Our Customers Say

Trusted by the Businesses that Run on HoduSoft

Our clients inspire us to build better services, they are our pride (we grow when you grow) and our proof (see what they say about us).

We’ve worked with HoduSoft since 2017 and it has been an incredible journey. The support team always prioritizes our needs.
Heinz VollmerCEO, YAXXA, South Africa
We are very satisfied with the cost-efficient application and the solutions we were able to develop on it.
Antonio PalaciosCEO, Telnorm
Two years in, it has been a fruitful relationship. The products and the innovative solutions have been excellent.
Aman NickCEO, The Telephony Co.

Questions you may have

FAQs About Cloud Fax Solutions

Cloud fax lets a business send and receive faxes through email, a mobile app or a web portal instead of a fax machine. HoduPBX Fax offers all three sending methods and delivers incoming faxes to email as PDF attachments, so teams avoid supplies, printing and machine upkeep.

Email2Fax is a HoduPBX solution that converts an outgoing email into a fax. Address the email to the fax number at your fax domain, for example [email protected]. Put your tenant ID plus extension number in the subject, such as 1000101, and attach the file. Text in the body prints on the cover sheet.

Fax2Email delivers a received fax to an email inbox instead of a fax machine. You share your assigned fax number with the sender, and the fax arrives as a PDF attachment at the email addresses set on your fax service. A confirmation email with the fax ID follows.

Email2Fax accepts .doc, .jpeg, .png and .pdf files. Faxes sent from the HoduPhone app or the web portal accept PDF files only. In all three methods you can select multiple files.

Yes, with App2Fax. Install the HoduPhone app from the App Store or Google Play, log in with your extension credentials, tap More, then Fax. Tap the send icon, enter the recipient number and a message, attach PDFs and send. Your extension needs access to the fax service.

Yes, with Web2Fax. Log in to the HoduPBX web portal and open Web2Fax from the left menu. Enter the fax number and message, upload one or more PDF files, and click Submit. The menu item appears when your extension has access to the fax service.

HoduPBX emails a confirmation when a fax is delivered, showing the page count and fax ID, and emails you if delivery fails. Every fax is also listed in the Fax Details report with type, status, reason, tries and time. Each file can be downloaded.

Yes. The Fax page in the HoduPhone app lists sent and received faxes for your extension. Tap the Resend icon on any entry, whether the fax succeeded or failed.

Yes. A fax service can hold multiple email addresses as fax destinations, and every fax received on that service goes to all of them.

When a fax number is mapped to an extension, HoduPBX evaluates each incoming call on that number to see whether it is a voice call or a fax. Fax calls are routed to fax delivery and sent to the email address set on the extension.

Yes. Fax and Dial-Out are switched on per extension, and a Fax Dial Rule Group limits which numbers each extension can fax. Fax must also be assigned to the tenant. For incoming faxes, the sender’s IP address is added to the ACL list.

Yes. Fax is switched on extension by extension, so you can enable it for the teams that need it and leave it off for everyone else. Admins set who can send, where they can send and who receives, and every fax appears in the fax report with its status. Teams that fax in volume can send several faxes at once and combine multiple attachments into a single fax.

Yes. Healthcare, insurance, financial services and legal teams use HoduPBX Fax to send and receive referrals, forms, notices and filings by email, app or web portal. Each fax is logged with sender, receiver, status, time and page count, and every file can be downloaded from the fax report.

Send, Receive and Track Every Fax in One Place

Send from email, app or browser and receive straight to your inbox. See HoduPBX Fax running on your own extensions, numbers and rules.

What the Demo Covers

  • Email2Fax and Fax2Email on your own mailboxes
  • App2Fax and Web2Fax for your team
  • Fax numbers, routing and extension permissions
  • Fax reports, alerts and rate plans
Talk to Our Experts